Total quality : Management,organization and strategy / Evans,James R.
Material type:
TextPublication details: Thomson Australia 2003Edition: 3rd edDescription: 399 pISBN: - 9780324178715
- 658.4013 Ev151
| Item type | Current library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
Books
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UE-Central Library | 658.4013 Ev151 (Browse shelf(Opens below)) | Available | T10782 |
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| 658.4013 B5618 Total quality management | 658.4013 B5618 Total quality management | 658.4013 B5618 Total quality management | 658.4013 Ev151 Total quality : | 658.4013 G337 Developing new products with TQM : | 658.4013 P8331 Assessing business excellence : | 658.4013 R7331 Total quality management : |
1. P1: Introduction to total quality
2. Introduction to total quality in organizations
3. Approaches to total quality
4. Total quality tools and statistical thinking
5. P2: Total quality and organization theory
6. Quality in customer-supplier relationships
7. Designing organizations for quality
8. Total quality and organizational change
9. P3: Total quality and organizational behavior
10. Quality teamwork
11. Empowerment and motivation
12. Quality leadership
13. P4: Total quality and strategic management
14. Total quality and competitive advantage
15. Strategic planning and total quality implementation
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