Includes bibliographical references and indexes.

1. Part one: leading and managing people: setting the scene
2. The context for leadership and management in education
3. Leading and managing people for performance
4. The importance of support staff in schools and colleges
5. Part two: key concepts underpinning educational leadership
6. Organizational cultures
7. Organization structures and roles
8. Staff motivation and job satisfaction
9. Leading and managing for equal opportunities
10. Leading and managing through teams
11. Part three: leading and managing key processes
12. Staff recruitment and selection
13. Induction and retention
14. Mentoring and coaching
15. Performance appraisal and review
16. Staff and organizational learning