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The higher education manager's handbook :

McCaffery, Peter,

The higher education manager's handbook : effective leadership and management in universities and colleges / Peter Mcaffery. - 2nd ed. - Milton Park, Abingdon, Oxon ; New York : Routledge, 2010 - xvii, 400 p. : ill. ; 26 cm.

ContentsIntroduction: the challenge for HE managers 1. Knowing your environment 2. Knowing your institution 3. Leading your department 4. Leading by example 5. Managing for high performance 6. Developing staff 7. Leading and celebrating diversity8. Enhancing the student experience9. Managing change 10. Managing up and managing the "down-side" 11. Managing yourselfAppendicesI. Role map analysis of a principal lecturer in a UK (post-1992) `new' university II. Annual evaluation of department contributions to institution-building at Arizona State University III. Staff self-assessment survey

9780415470421 (hardcover : alk. paper) 9780415471237 (pbk. : alk. paper) 9780203864753 (ebook)


Universities and colleges--Administration--Great Britain
Educational leadership--Great Britain
Education, Higher--Administration--Great Britain

378.1010941 / M1216
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