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Lean higher education :

Balzer, William K.

Lean higher education : increasing the value and performance of university processes / William K. Balzer - London : Crc Press, 2010 - xix, 292 p.

Include index

1. The case for lean higher education
2. Lean higher education in practice
3. Proof of concept
4. Getting started
5. What do they really want
6. Prepparing visual maps for a comprehensive understaning
7. Eliminating wast and improving flow
8. Implementing LHE solutions and sustaining improvements Realizing the promise of LHE


9781439814659


Organizational change

378.101 / B2193
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