000 00713nam a2200181Ia 4500
999 _c4611
_d4611
001 6212
005 20200604151042.0
008 180702s9999 xx 000 0 und d
040 _cPK-IsLIS
082 _a651.75
_bS6421
100 _aSmith, William D.
245 _aBusiness letters and reports
_c/ William D. Smith
260 _bCollins,
_aLondon :
_c1968
300 _a191 p.
650 _aTechnology
942 _cBK
505 0 _athe look of the letter; the first rule: think it out; making the rough draft; policy and polish; business propositions; buying and selling letters; applying for a job; giving references; complaints; dismissals; courtesy letters; writing reports; methods of address