| 000 | 00758nam a22002177a 4500 | ||
|---|---|---|---|
| 999 |
_c15753 _d15753 |
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| 005 | 20200901102527.0 | ||
| 008 | 181114b ||||| |||| 00| 0 eng d | ||
| 020 | _a9780671622480 | ||
| 040 | _cPK-IsLIS | ||
| 082 |
_a302.34 _bB6392 |
||
| 100 | _a Bolton, Robert | ||
| 245 |
_aPeople skills : how to assert yourself, listen to others, and resolve conflicts _c/ Robert Bolton |
||
| 260 |
_aNew York : _bA Touchstone Book, _bSimon & Schuster, Inc, _c1979 |
||
| 300 | _axv, 300 p. | ||
| 650 | _aInterpersonal relations | ||
| 650 | _aInterpersonal communication | ||
| 650 | _aAssertiveness training | ||
| 650 | _aCommunication--Psychological aspects | ||
| 942 | _cBK | ||
| 505 | 0 | _a1. Listening skills 2. Assertion skills 3. Conflict management skills | |