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020 _a9780335204533 (pbk)
040 _cPK-IsLIS
082 _a378.41
_bJ1321
100 _aJackson, Norman
245 0 _aBenchmarking for higher education
_c/ edited by Norman Jackson and Helen Lund
260 _bOpen University Press,
_aEngland :
_c2000
300 _axiii, 258 p.
650 _aEducation
_xHigher education
942 _cBK
505 0 _aintroduction to benchmarking; benchmarking educational processes and outcomes; benchmarking the learning environment; benchmarking to improve departmental systems for managing quality and standards; benchmarking the student experience; benchmarking the outcomes of learning; benchmarking key skills using national standards: the open university experience; some approaches to administrative benchmarking; benchmarking student recruitment: the UCAS institutional planning service; benchmarking UK higher education and public sector facilities and estates management; benchmarking bethe learning infrastructure: library and information services case studies; HEFCE's value for money studies; benchmarking in other HE systems; CHEMs international benchmarking club; benchmarking for higher education: taking stock