000			01647cam a22002537a 4500
999			_c10981 _d10981
001			15977908
005			20200611113349.0
008			091109s2010 maua 001 0 eng d
020			_a9780619213268
020			_a0619213264
040			_cECC
082			_a005.1 _bAn261
100	1		_aAndrews, Jean,
245	1	0	_aA+ guide to software : _bmanaging, maintaining, and troubleshooting / _cJean Andrews.
250			_a3rd ed.
260			_aAustralia ; _aUnited States : _bThomson Course Technology, _c2004
300			_axxiv, 666 p.
500			_aIncludes index.
650		0	_aElectronic data processing personnel _xCertification.
650		0	_aComputer software _xExaminations
650		0	_aComputer technicians _xCertification
942			_cBK
505	0		_aChapter 1. Introducing and comparing operating systems ; Chapter 2. How an os works with hardware and other software ; Chapter 3. Understanding the boot process and command line ; Chapter 4. Supporting windows 9x ; Chapter 5. Understanding and installing windows 2000 and windows nt ; Chapter 6. Managing and troubleshooting windows 2000 ; Chapter 7. Installing and using windows xp professional ; Chapter 8. Managing and supporting windows xp ; Chapter 9. Managing memory ; Chapter 10. Supporting hard drives ; Chapter 11. Windows on a network ; Chapter 12. Windows on the internet ; Chapter 13. Printers, the mac os, and linux ; Appendix a. Error messages and their meanings ; Appendix b. Ascii character set and ansi.sys ; Appendix c: the hexadecimal number system and memory addressing ; Appendix d. Fat details ; Appendix e: the professional pc technician ;