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1.
Total quality management / Dale H. Besterfield, Carol Besterfield-Michna, Glen H. Besterfield, Mary Besterfield-Sacre by
Edition: 3rd ed.
Material type: Text Text
Publication details: New Dehli : Pearson Education, 2005
Availability: Items available for loan: UE-Central Library (1)Call number: 658.4013 B5618.
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2.
Assessing business excellence : / Porter,Les by
Material type: Text Text
Publication details: Oxford Butterworth Heinemann 1996
Availability: Items available for loan: UE-Central Library (1)Call number: 658.4013 P8331.

3.
Total quality management / Dale H. Besterfield, Carol Besterfield-Michna, Glen H. Besterfield, Mary Besterfield-Sacre; et al by
Edition: 5th ed.
Material type: Text Text
Publication details: Tamil Nadu : Pearson Education, 2019
Availability: Items available for loan: UE-Central Library (2)Call number: 658.4013 B5618, ...

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