"Foreword by M. Scott Peck"--Cover.

Includes index.

it all starts with honesty;
then comes trust;
plain talk;
do unto others - treat other people just the way you want to be treated;
it's called family - be careful, it's profitable;
vince lombardi was right - it's called teamwork;
hiring the eagles - finding, hiring, motivating and keeping super employees;
let me grow, let me create - how to release employee creativity
thank you;
less is more - a lesson from architecture ... for business;
I am in control here - the pursuit of power is a dangerous thing - destroy it;
quality: in the head, in the heart;
the customer is king versus howdy partner;
that's all there is - how this management strategy generates; impressive and sustained profits;
enthusiasm and humor - both are key management tools;
leadership: from the head, from the heart;
tomorrow and tomorrow