Perfect assertiveness : all you need to get it right first time / Jan Ferguson
Material type:
TextPublication details: Arrow Business Books, London : 1996Description: xi, 108 pISBN: - 9780099710516
- 158.2 F3521
Contents:
what does assertiveness really mean?;
non assertive behavior and its results;
what's in it for you?;
you're in charge;
learn to be your own best friend;
moving on, letting go;
handling conflict;
being an assertive customer;
saying ' no' and setting boundaries;
steps to becoming more assertive
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
Books
|
UE-Central Library | 158.2 F3521 (Browse shelf(Opens below)) | Available | T5388 |
what does assertiveness really mean?;
non assertive behavior and its results;
what's in it for you?;
you're in charge;
learn to be your own best friend;
moving on, letting go;
handling conflict;
being an assertive customer;
saying ' no' and setting boundaries;
steps to becoming more assertive
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