TY - BOOK AU - Chan, Mable TI - English for business communication SN - 9781138481688 (pbk) U1 - 808.066 PY - 2020/// CY - London & New York PB - Routledge Taylor & Francis KW - Business writing--English language--Business English N1 - 1. Written and spoken communication in the workplace 2. Features of business communication 3. Email and emerging social media for different communicative purposes 4. Conveying negative and goodwill messages 5. Persuasive message: sales correspondence and job applications 6. Persuasive message: enquiry and invitation message 7. Formal business reports/proposals 8. Making oral presentations 9. Socialization 10. Business meetings and negotiations 11. Employment and appraisal interviews ER -