Chan, Mable <br/><br/>
English for business communication 
/ Mable Chan 
 - London & New York :  Routledge Taylor &  Francis,  2020 
 - 235 p.  
<br/><br/>1.	Written and spoken communication in the workplace<br/>2.	Features of business communication <br/>3.	Email and emerging social media for different communicative purposes <br/>4.	Conveying negative and goodwill messages <br/>5.	Persuasive message: sales correspondence and job applications <br/>6.	Persuasive message: enquiry and invitation message <br/>7.	Formal business reports/proposals <br/>8.	Making oral presentations <br/>9.	Socialization <br/>10.	Business meetings and negotiations<br/>11.	Employment and appraisal interviews<br/><br/> 
<br/><br/><label>ISBN: </label>9781138481688 (pbk) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business writing--English language--Business English
<br/><br/><label>Dewey Class. No.: </label>808.066  / C3601