Supervision : setting people up for success
/ Carlene Cassidy & Robert Kpeitner
- Singapore : South- Western, 2010
- xix, 460 p.
Include index
1. Supervisors are vital to organizational success 2. Leadership and teamwork essentials 3. Planning, goal setting 4. Recruitment, selection 5. Setting your new hire up for success 6. Appraising and rewarding performance 7. Training 8. Motivation and coaching 9. Building a positive 10. Communication 11. Behavior in the workplace 12. Staffing 13. Legal and ethical challenges for today 14. Harnessing the power of information technology 15. It's all about people and self- awareness