TY - BOOK AU - Burnett,Rebecca E. TI - Technical communication SN - 0155064487 U1 - 808/.0666 21 PY - 2001/// CY - Fort Worth PB - Harcourt College Publishers KW - Technical writing N1 - 1. Understanding the communicator's work 2. Developing the communicator's tools 3. Understanding the communicator's strategies 4. Completing documents 5. Creating a professional image ER -