The administrative process :
/ Robbins,Stephen P.
- 2nd
- New Jersey Prentice Hall 1980
- 461 p
1. P1: Introduction 2. Administration: an overview 3. A point of departure 4. The evolution and administrative thought 5. P2: Decision making 6. Theory of decision making 7. Decision making in practice 8. P3: Planning 9. An overview of planning 10. Strategy formation 11. Management by objectives 12. P4: Organizing 13. Organization structure 14. Authority 15. Straffing the organization 16. Organizing for maximum performance 17. P5: Leading 18. Motivation 19. Leadership and supervision 20. Managing change, communication and conflicts 21. P6: Controlling 22. An overview of control 23. Control Techniques 24. P7: Conclusions 25. A look back and a look ahead