Jackson, Norman <br/><br/>
Benchmarking for higher education 
/ edited by Norman Jackson and Helen Lund 
 - England :  Open University Press,  2000 
 - xiii, 258 p. 
<br/><br/>introduction to benchmarking;<br/>benchmarking educational processes and outcomes;<br/>benchmarking the learning environment;<br/>benchmarking to improve departmental systems for managing quality and standards;<br/>benchmarking the student experience;<br/>benchmarking the outcomes of learning;<br/>benchmarking key skills using national standards: the open university experience;<br/>some approaches to administrative benchmarking;<br/>benchmarking student recruitment: the UCAS institutional planning service;<br/>benchmarking UK higher education and public sector facilities and estates management;<br/>benchmarking bethe learning infrastructure: library and information services case studies;<br/>HEFCE's value for money studies;<br/>benchmarking in other HE systems;<br/>CHEMs international benchmarking club;<br/>benchmarking for higher education: taking stock<br/> 
<br/><br/><label>ISBN: </label>9780335204533 (pbk) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Education--Higher education
<br/><br/><label>Dewey Class. No.: </label>378.41  / J1321