Developing new products with TQM :
/ Gevirtz,Charles
- New York McGraw Hill International 1994
- 308 p
1. The importance of preventative total quality and overview of the planning process 2. Statistical methods 3. Reducing product development time 4. Performing market research 5. Quality function deployment 6. Failure mode and effects analysis 7. Reliability testing and design verification 8. Supplier strategies 9. Manufacturing process flow and productivity analysis 10. Tooling issues, process verification, and continuous improvement planning 11. Activity-based cost accounting 12. Value analysis 13. Marketing strategies: advertising, promotion and packaging 14. Performing corrective action