TY  - BOOK
AU  - Hybels,Saundra
TI  - Communicating effectively : 
SN  - 9780072563979
U1  - 302.2242 
PY  - 2004///
CY  - Boston
PB  - McGraw Hill
KW  - Sociology-Communictaion
N1  - 1.Basic principles of communication                 2.Interpersonal communication                    3.Communicating in groups
ER  -