TY  - BOOK
AU  -  Maitland, Iain
TI  - Write that letter
SN  - 8175541350
U1  - 651.75 
PY  - 2000///
CY  - New Delhi
PB  - Kogan page
KW  - Commercial correspondence
N1  - 1.	The secrets of successful letters
2.	Making sales
3.	Caring for customers
4.	Handling purchases
5.	Managing accounts
6.	Dealing with staff
7.	Attending to personal matters
8.	Writing miscellaneous letters

ER  -