Andrews, Jean, <br/><br/>
A+ guide to software :   managing, maintaining, and troubleshooting /  
Jean Andrews. 
 - 3rd ed. 
 - Australia ;  United States :  Thomson Course Technology,  2004 
 - xxiv, 666 p. 
<br/><br/> Includes index. 
<br/><br/>Chapter 1. Introducing and comparing operating systems ;<br/>Chapter 2. How an os works with hardware and other software ;<br/>Chapter 3. Understanding the boot process and command line ;<br/>Chapter 4. Supporting windows 9x ;<br/>Chapter 5. Understanding and installing windows 2000 and windows nt ;<br/>Chapter 6. Managing and troubleshooting windows 2000 ;<br/>Chapter 7. Installing and using windows xp professional ;<br/>Chapter 8. Managing and supporting windows xp ;<br/>Chapter 9. Managing memory ;<br/>Chapter 10. Supporting hard drives ;<br/>Chapter 11. Windows on a network ;<br/>Chapter 12. Windows on the internet ;<br/>Chapter 13. Printers, the mac os, and linux ;<br/>Appendix a. Error messages and their meanings ;<br/>Appendix b. Ascii character set and ansi.sys ;<br/>Appendix c: the hexadecimal number system and memory addressing ;<br/>Appendix d. Fat details ;<br/>Appendix e: the professional pc technician ;<br/> 
<br/><br/><label>ISBN: </label>9780619213268 0619213264 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Electronic data processing personnel--Certification.<br/>Computer software--Examinations<br/>Computer technicians--Certification
<br/><br/><label>Dewey Class. No.: </label>005.1  / An261