Conducting the reference interview : a how to do it manual for librarian / Catherine Sheldrick Ross, Kirsti Nilsen & Marie L. Radford
Material type:
TextPublication details: New York : Neal-Schuman Publishers, Inc., 2009Edition: 2nd edDescription: 290 pISBN: - 9781555706555 (pbk)
- 025.52 R7331
Contents:
1. Why bother with a reference interview?
2. Setting the stage for the reference interview: the first thirty seconds
3. Finding out what they really want to know
4. Beyond negative closure
5. Special contexts for the reference interview
6. The reference encounter in virtual environments
7. The reader’s advisory interview
8. Establishing policy and training for the reference interview
| Item type | Current library | Call number | Status | Barcode | |
|---|---|---|---|---|---|
Reference
|
UE-Central Library | 025.52 R7331 (Browse shelf(Opens below)) | Not for loan | T17525 | |
|
Reference
|
UE-Central Library | 025.52 R7331 (Browse shelf(Opens below)) | Not for loan | T17526 |
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1. Why bother with a reference interview?
2. Setting the stage for the reference interview: the first thirty seconds
3. Finding out what they really want to know
4. Beyond negative closure
5. Special contexts for the reference interview
6. The reference encounter in virtual environments
7. The reader’s advisory interview
8. Establishing policy and training for the reference interview
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