Part i: organizations, management and the networked enterprise
Chapter 1: information systems in global business today
Chapter 2: global e-business: how businesses use information systems
Chapter 3: information systems, organizations, and strategy
Chapter 4: ethical and social issues in information systems part i project: analyzing business processes for an enterprise system part ii: information technology infrastructure
Chapter 5: it infrastructure and emerging technologies
Chapter 6: foundations of business intelligence: databases and information management
Chapter 7: telecommunications, the internet and wireless technology
Chapter 8: securing information systems part ii project: creating a new internet business part iii: key system applications for the digital age
Chapter 9: achieving operational excellence and customer intimacy: enterprise applications
Chapter 10: e-commerce: digital markets, digital goods
Chapter 11: managing knowledge
Chapter 12: enhancing decision making part iii project: designing an enterprise information portal part iv: building and managing systems
Chapter 13: building information systems
Chapter 14: project management: establishing the business value of systems and managing change chapter 15: managing global systems