1. Open and flexible learning : an environmental scan
2. Changes, chgallenges and choices
3. Developing and entrepreneurial culture
4. Processes of organizational change
5. Leadership in open and flexible learning
6. The university of South Autralia: providing leadership in flexible learning
7. The university of the South Pacific: leading change in a multinational, multimodal university
8. Alverno college: transforming the institution to an ability-based curriculum and flexible learning
9. Leading and managing innovation in UK university contexts
10. The university of twente: leading and managing change via a web-based course-management system
11. Washington state university: a US rural land-grant university reponds to its changing environment
12. Western governors university: a competency-based virtual university
13. The American distance education consortium: from rural provision to virtual organization
14. The UK open university: managing success and leading change in a mega-university
15. Indira Gandhi national open university and the distance education council: institution and system building in India
16. Athabasca university: change management in a non-traditional
17. University of Wisconsin-extension: exercising leadership in complex organizations
18. Partnerships for change
19. Leading change in the expanded k-12 classroom
20. Leadership in institution building: the national open school of India
21. Treading a fine line: consultancy in open and distance learning
22. The international extension college: leadership beyond the mainstream
23. Jones international university: converging marketplace entrepreneurship and education
24. Lessons for the future