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Quality in education :

Arcaro,Jerome S.

Quality in education : An implementation handbook / Arcaro,Jerome S. - New Dehli Pentagon Press 2006 - 172 p

1. Introduction
2. Leadership
3. Malcoln baldrige national quality award for education
4. Tqm in education
5. Quality
6. Examples of quality schools
7. Tqm implementation wheel
8. Organizing for quality
9. Creating quality task team
10. The problem solving cycle
11. Problem solving tools and techniques
12. Basic problem-solving tools
13. Cost or quality continuous improvement
14. Conclusion


8182741432


Education-Quality management

371.00973 / Ar21
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