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Total quality managemnet in education :

Sallis,Edward

Total quality managemnet in education : / Sallis,Edward - 2nd ed. - London Kogan Page 1996 - 152 p

1. The quality movement
2. The concept of quality
3. Total quality management in the educational context
4. Models of quality—deming, juran and crosby
5. The ISO9000 series and other quality marks
6. The quality organization
7. Educational leadership for quality
8. Teamwork for quality
9. Linking quality to budgetary management
10. Tools and techniques for quality improvement
11. Strategic planning for quality
12. The quality framework
13. A self-assessment quality checklist



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Education-Educational administration

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