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Benchmarking for higher education

Jackson, Norman

Benchmarking for higher education / edited by Norman Jackson and Helen Lund - England : Open University Press, 2000 - xiii, 258 p.

introduction to benchmarking;
benchmarking educational processes and outcomes;
benchmarking the learning environment;
benchmarking to improve departmental systems for managing quality and standards;
benchmarking the student experience;
benchmarking the outcomes of learning;
benchmarking key skills using national standards: the open university experience;
some approaches to administrative benchmarking;
benchmarking student recruitment: the UCAS institutional planning service;
benchmarking UK higher education and public sector facilities and estates management;
benchmarking bethe learning infrastructure: library and information services case studies;
HEFCE's value for money studies;
benchmarking in other HE systems;
CHEMs international benchmarking club;
benchmarking for higher education: taking stock


9780335204533 (pbk)


Education--Higher education

378.41 / J1321
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