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Communicating effectively :

Hybels,Saundra

Communicating effectively : / Hybels,Saundra - 7th ed. - Boston McGraw Hill 2004 - 738 p

Part 1 : Basic principles of communication
1. The communication process
2. Self, perception and communication
3. Intercultural communication
4. Listening
5. Verbal communication
6. Nonverbal communication
Part 2 : Interpersonal communication
7. Interpersonal relationships
8. Evaluating and improving relationships
9. Communicating at work
Part 3 : Communicating in groups
10. Small groups : characteristics
11. Group leadership, participation, and conflict management
Part 4 : Communicating in public
12. Getting started
13. Finding speech material
14. Organizing and outlining the speech
15. Delivering the speech
16. The persuasive speech


0072563974


Social sciences-Communictaion

302.2242 / H991
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