List of Contributors. List of Figures. List of Tables. List of Boxes. Preface. Part I: Managing Human Resources in Context. 1. Personnel Management in Transition: Stephen Bach (King's College, University of London). 2. Personnel Management and European Integration: A Case of Indelible Imprint? Keith Sisson (University of Warwick Business School). 3. Managing Human Resources in Multinational Companies: Tony Edwards (King's College, University of London) and Anthony Ferner (De Montfort University). 4. Managing Human Resources in the Networked Organization: Trevor Colling (De Montfort University). Part II: Employee Resourcing. 5. Recruitment and Selection: Sue Newell (Bentley College). 6. Work-Life Balance: Challenging the Overwork Culture: Janet Walsh (King's College, University of London). 7. Walking the Talk? Equality and Diversity in Employment: Linda Dickens (University of Warwick Business School). Part III: Employee Development. 8. Skills, Training and the Quest for the Holy Grail of Influence and Status: Ewart Keep (University of Warwick Business School). 9. Management Development and Career Management: David Guest (King's College, University of London)and Zella King (University of Reading). 10. Employer and Employee Branding: HR or PR? Martin Edwards (King's College, University of London). Part IV: Pay and Performance. 11. New Directions in Performance Management: Stephen Bach (King's College, University of London). 12. Remuneration Systems: Ian Kessler (Templeton College, University of Oxford). 13. Customer Service Work, Emotional Labour and Performance: Stephen Deery (King's College, University of London). Part V: Work Relations. 14. Discipline and Attendance: A Murky Aspect of People Management: Paul Edwards (University of Warwick Business School). 15. Direct Participation and Involvement: Mick Marchington (University of Manchester Business School) and Adrian Wilkinson (University of Loughborough Business School). 16. Management and Trade Unions: Partnership at Work? Stephanie Tailby (University of the West of England) and David Winchester (University of Warwick Business School). Index