000 | 00634cam a22002174a 4500 | ||
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999 |
_c206 _d206 |
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001 | 1437 | ||
005 | 20200630104011.0 | ||
008 | 020604s2003 njua 000 0 eng | ||
020 | _a9788177584127 | ||
040 | _cPK | ||
082 | 0 | 0 |
_a658.4/013 _221 _bB5618 |
245 | 0 | 0 |
_aTotal quality management / _cDale H. Besterfield ... [et al.]. |
250 | _a3rd ed. | ||
260 |
_aNew Dehli : _bPearson, _c2007 |
||
300 | _a652 p. | ||
500 | _aincludes appendix, references and index | ||
650 | 0 | _aTotal quality management. | |
700 | 1 | _aBesterfield, Dale H. | |
942 | _cBK | ||
505 | 0 | _a1. Principles and practices, 2. Tools and techniques, |