000 00896nam a22001937a 4500
999 _c15836
_d15836
005 20200908101157.0
008 181115b ||||| |||| 00| 0 eng d
020 _a9781439814659
040 _cPK-IsLIS
082 _a378.101
_bB2193
100 _a Balzer, William K.
245 _a Lean higher education :
_b increasing the value and performance of university processes
_c/ William K. Balzer
260 _aLondon :
_bCrc Press,
_c2010
300 _axix, 292 p.
500 _aInclude index
650 _aOrganizational change
942 _cBK
505 0 _a1. The case for lean higher education 2. Lean higher education in practice 3. Proof of concept 4. Getting started 5. What do they really want 6. Prepparing visual maps for a comprehensive understaning 7. Eliminating wast and improving flow 8. Implementing LHE solutions and sustaining improvements Realizing the promise of LHE