| 000 | 01303nam a22002057a 4500 | ||
|---|---|---|---|
| 999 |
_c12212 _d12212 |
||
| 005 | 20200613110106.0 | ||
| 008 | 181113b ||||| |||| 00| 0 eng d | ||
| 020 | _a9781423903215 | ||
| 040 | _cPK-IsLIS | ||
| 082 |
_a005.446 _bC2399 |
||
| 100 | _aCarswell, Ron | ||
| 245 |
_a MCDST guide to supporting users and troubleshooting desktop applications on a Microsoft Windows XP operating system _c/ Ron Carswell |
||
| 260 |
_aUSA : _bCourse Technology, Cegage Learning, _c2009 |
||
| 300 | _axxii, 642 p. | ||
| 650 | _aMicrosoft Windows (Computer file) | ||
| 650 | _aElectronic data processing personnel--Certification | ||
| 650 | _aComputer technicians--Certification | ||
| 942 | _cBK | ||
| 505 | 0 | _aintroduction to supporting users; overview of Microsoft user applications; resolve issues related to operating system customization; configure user-related issues; configure and troubleshoot internet explorer and outlook express; installing office 2003; configuring and troubleshooting operating system features; resolving issues related to office application usage; configure, customize, and migrate to outlook; configure and troubleshoot devices and connectivity; resolve folder and file issues; configure application security; manage office application updates and upgrades | |