TY - BOOK AU - Hall, C. Micbael TI - Integrated heritage management : principles and practice SN - 9780112905714 (hbk) U1 - 954.363 PY - 1998/// CY - London PB - The Stationary Office KW - History--Tourism--Marketing--Great Britain--Historic preservation N1 - 1. Introduction 2. Strategic planning to manage change 3. Integrating stakeholders into heritage management 4. Involving the community 5. Understanding the heritage-visitor relationship 6. Visitor management 7. Shaping expectations-marketing heritage 8. Interpretation and education 9. Evaluating heritage management programmers 10. Conclusion: values, principles and practice ER -