TY - BOOK AU - John V. Thill and Courtland L. Bovee TI - Excellence in business communication SN - 9781292404806 (pbk) U1 - 658.45 PY - 2022/// CY - England PB - Pearson Education KW - Business communication--United States--Commercial correspondence--Business writing N1 - 1. Understanding the foundation of business communication 2. Applying the three-step writing process 3. Crafting brief business messages 4. Preparing reports and presentations 5. Writing employment messages and interviewing for jobs ER -