TY - BOOK AU - Sharma, Utpal TI - Managing qualities services in library and information sciences SN - 9789351115663 (hbk) U1 - 020 PY - 2015/// CY - New Dehli : PB - Random Publications, KW - Public services (Libraries)--Academic libraries--Library administration N1 - 1. Service quality in library 2. Managing quality of academic and research library 3. Multimedia trends in library 4. And information services 5. Management information systems 6. Quality concept in library science 7. Quality management approaches 8. Management in library information service 9. Role of information technology in managing organization ER -