TY  - BOOK
AU  - McCaffery,Peter
TI  - The higher education manager's handbook: effective leadership and management in universities and colleges 
SN  - 9780415470421 (hardcover : alk. paper)
U1  - 378.1010941 22
PY  - 2010///
CY  - Milton Park, Abingdon, Oxon, New York
PB  - Routledge
KW  - Universities and colleges
KW  - Great Britain
KW  - Administration
KW  - Educational leadership
KW  - Education, Higher
N1  - ContentsIntroduction: the challenge for HE managers 1. Knowing your environment 2. Knowing your institution 3. Leading your department 4. Leading by example 5. Managing for high performance 6. Developing staff 7. Leading and celebrating diversity8. Enhancing the student experience9. Managing change 10. Managing up and managing the "down-side" 11. Managing yourselfAppendicesI. Role map analysis of a principal lecturer in a UK (post-1992) `new' university II. Annual evaluation of department contributions to institution-building at Arizona State University III. Staff self-assessment survey
ER  -