TY - BOOK AU - Webb, Sylvia P. TI - Creating an information service U1 - 020 PY - 1996/// CY - Britain PB - ASLIB KW - information services KW - information science KW - Library science KW - Great Britain N1 - 1. Getting to know the organization 2. Existing information resources: internal and external 3. Setting up the initial service 4. Physical planning 5. Making the most of technology 6. Procedure and records: what is required? 7. Stock: selection, identification and effective use 8. Stock: acquisition and processing 9. Cataloguing and classification 10. Stock: loan and circulation 11. Staff: development, qualities and skills 12. What next?---future development ER -