TY - BOOK AU - Shockley-Zalabak, Pamela TI - Fundamentals of organizational communication : knowledge, sensitivity, skills, values SN - 9780205545957 U1 - 658.45 PY - 2009/// CY - USA PB - Pearson Education, Inc. KW - Communication in organizations N1 - Organizational communication: a competency-based approach; Theoretical perspectives for organizational communication; Communication implications of major organizational theories; Organizational communication: values and ethical; communication behaviors; Individuals in organizations; Group in organizations; Leadership and management communication; Participating in organizations: developing critical organization; communication competencies; Organizational conflict: communicating for effectiveness; Strategic organizational communication: professional; applications of organizational communication; Organizational change and communication; Applications of organizational communication ER -