TY - BOOK AU - Anderson,Paul V. TI - Technical communication: a reader-centered approach SN - 0155074210 U1 - 808/.0666 22 PY - 2003/// CY - Boston PB - Thomson/Heinle KW - English language KW - Technical English KW - Communication of technical information KW - Technical writing N1 - 1. Communication, your career, and this book; overview of the reader-centered communication process, obtaining a job 2. Defining your communication's objectives 3. Planning: planning for usability; planning your persuasive strategies; conducting research 4. Drafting prose elements: drafting paragraphs, sections, and chapters; beginning a communication; ending a communication; developing an effective style 5. Drafting visual elements: creating reader-centered graphics; designing pages and screens 6. Evaluating and revising: checking and reviewing drafts; testing drafts for usability and persuasiveness; revising 7. Applications of the reader-centered approach: communicating electronically, email and web sites; creating and delivering oral presentations; creating communications with a team 8. Client and service-learning projects: managing client and service-learning projects 9. Superstructures: reports; proposals; instructions 10. Appendixes: formats for letters, memos, and books; documenting your sources; projects ER -