TY - BOOK AU - Anderson,Rob AU - Killenberg,George M. TI - Interviewing: speaking, listening, and learning for professional life SN - 1559349565 (pbk) U1 - 158.39 21 PY - 1999/// CY - Mountain View, Calif. PB - Mayfield Pub. KW - Interviewing N1 - beyond the Q & A presumption: interviewing with a listening / learning perspective; before skills: appreciations and habits of dialogue; skillful listening; skillful questioning; skillful framing; interviews for employee selection; interviews in organizations; interviews in journalism; interviews in social science and humanistic research; interviews in helping professions: diagnostic, therapeutic and counseling contexts; interviews in persuasive situations; understanding and analyzing interviews in popular media culture; wrapping it all up: listening to learn as a professional ER -