Porter,Les <br/><br/>
Assessing business excellence :  
/ Porter,Les 
 - Oxford  Butterworth Heinemann  1996 
 - 278 p 
<br/><br/>1.	Business excellence and total quality <br/>2.	The ISO9000 quality system<br/>3.	The Deming prize <br/>4.	The Malcolm baldrige national quality award<br/>5.	The bench marketing awards<br/>6.	The European quality award<br/>7.	The key steps in self-assessment <br/>8.	Approaches to self-assessment <br/>9.	The experience of some rule model organization <br/><br/> 
<br/><br/><label>ISBN: </label>9780750624794 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Technology-Total Quality Management
<br/><br/><label>Dewey Class. No.: </label>658.4013  / P8331