TY - BOOK AU - Carswell, Ron TI - MCDST guide to supporting users and troubleshooting desktop applications on a Microsoft Windows XP operating system SN - 9781423903215 U1 - 005.446 PY - 2009/// CY - USA PB - Course Technology, Cegage Learning, KW - Microsoft Windows (Computer file) KW - Electronic data processing personnel--Certification KW - Computer technicians--Certification N1 - introduction to supporting users; overview of Microsoft user applications; resolve issues related to operating system customization; configure user-related issues; configure and troubleshoot internet explorer and outlook express; installing office 2003; configuring and troubleshooting operating system features; resolving issues related to office application usage; configure, customize, and migrate to outlook; configure and troubleshoot devices and connectivity; resolve folder and file issues; configure application security; manage office application updates and upgrades ER -