Carswell, Ron <br/><br/>
MCDST guide to supporting users and troubleshooting desktop applications on a Microsoft Windows XP operating system 
/ Ron Carswell 
 - USA :  Course Technology, Cegage Learning,   2009 
 - xxii, 642 p.  
<br/><br/>introduction to supporting users;<br/>overview of Microsoft user applications; <br/>resolve issues related to operating system customization; <br/>configure user-related issues; <br/>configure and troubleshoot internet explorer and outlook express; <br/>installing office 2003;<br/>configuring and troubleshooting operating system features;<br/>resolving issues related to office application usage; <br/>configure, customize, and migrate to outlook; <br/>configure and troubleshoot devices and connectivity; <br/>resolve folder and file issues; <br/>configure application security; <br/>manage office application updates and upgrades<br/> 
<br/><br/><label>ISBN: </label>9781423903215 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Microsoft Windows (Computer file)<br/>Electronic data processing personnel--Certification<br/>Computer technicians--Certification
<br/><br/><label>Dewey Class. No.: </label>005.446  / C2399