Total quality management in education
/ Marmar Mukhopadhyay
- 2nd ed.
- New Delhi : Sage Publications, 2005
- 225 p.
Includes index
1. Quality in education 2. TQM: education applications 3. Systems thinking and organizational micro-analysis 4. Percener focus: involving all 5. Assessment of institutions 6. Participative management and team building 7. Human resources development for quality institutions 8. Decision making for quality management 9. Leadership for building quality institutions 10. Strategic planning for total quality management 11. Implementing total quality management