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Keep Smiling

Total quality in higher education : / Lewis,Ralph G.

By: Material type: TextTextPublication details: St.Lucia Press Florida 1994Description: 330 pISBN:
  • 9780963403070
Subject(s): DDC classification:
  • 378.1 L5851
Contents:
1.Why total quality? 2.Overview of total quality 3.The house of quality
List(s) this item appears in: Education
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