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Total quality in higher education / Ralph G. Lewis and Douglas H. Smith

By:

Lewis, Ralph G

Material type: Text

TextPublication details: St. Lucia Press, Florida : 1994Description: xiii, 330 pISBN:

0963403079 (hbk)

Subject(s):

Education-Higher education

DDC classification:

378.1 L5851

Contents:

why total quality?; overview of total quality; the house of quality; strategy management; process management; project management and team management; individual management and task management; implementation: the transforming process; ISO 9000 in training and education: a view to the future

List(s) this item appears in: Education

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	UE-Central Library	378.1 L5851 (Browse shelf(Opens below))	Available		T11023

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Previous	378.1 Im71 Impact of organizational justice and management practices on performance of University employees	378.1 Im71 Impact of self-esteem on academic achievement of university students	378.1 Im71 Impact of genders on the development of leadership skills among young university girls	378.1 L5851 Total quality in higher education	378.1 L5851 Total quality in higher education :	378.1 P411 Perceived impact of the teaching evaluation process on teacher performance in public and private universities of Punjab	378.1 P411 Perceived employability, professional competencies and career aspiration of students' of public and private universities	Next

why total quality?;
overview of total quality;
the house of quality;
strategy management;
process management;
project management and team management;
individual management and task management;
implementation: the transforming process;
ISO 9000 in training and education: a view to the future

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Total quality in higher education / Ralph G. Lewis and Douglas H. Smith

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